Terms & Conditions in short

  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order at swanbeauty.ca, you agree that you are an esthetic, nail, hair, or beauty professional.
  • All personal information you provide or obtain will be handled by swanbeauty.ca as responsible for the personal data.
  • Events outside swanbeauty.ca control shall be considered force majeure.
  • The applicable price is set on the date you place your order.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges may occur.
  • swanbeauty.ca reserves the right to amend any information without prior notice.

Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. It would help if you understood that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at swanbeauty.ca, you warrant that you are at least 18 years old and certify that you are an esthetic, nail, hair, or beauty professional. You also must accept these terms & conditions, which shall apply to all orders placed or placed at swanbeauty.ca for the sale and supplies of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing and signed by us.

Credit Card Payments

Orders placed online using credit cards are pre-authorizations only. Your bank temporarily holds the funds, but your credit card is not yet charged until we manually process the orders in the office. Pre-authorizations will usually only show up on your credit card or banking statement as "pending charges." If your order is canceled or if any changes are made to the final amount, the holding fee will disappear after 1-5 business days or be replaced with the updated final amount.

Out of Stock Items

If an item you ordered in your Cart is out of stock, this could be caused by low inventory when you added the item to your Cart and customers just ahead of you purchased the same thing first or if the product demand exceeded our list.  If an item you ordered is out of stock, your invoice will be adjusted before it is processed through MasterCard or Visa.

Back Orders

Please note that we do not back order any products. Your packing list will indicate any items that have not been shipped with your order.  You will not be charged for these items and must reorder them.

Personal Information

All personal information you provide or obtain will be handled by swanbeauty.ca as responsible for the personal data. Your personal information will be used to ensure deliveries to you, the credit assessment, and to provide offers and information on our catalog. The information you provide is only available to swanbeauty.ca and will not be shared with other third parties. You have the right to inspect the information held about you, and you always have the right to request swanbeauty.ca to delete or correct the information about you. By accepting and using swanbeauty.ca, you agree to the above.

Force Majeure

Events outside swanbeauty.ca's control, which are not reasonably foreseeable, shall be considered force majeure, meaning that swanbeauty.ca is released from swanbeauty.ca's obligations to fulfill contractual agreements. Example of such events is government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes, or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, such as restrictions, warnings, and a ban.

Payment

All products remain swanbeauty.ca's property until full payment is made. The applicable price is set on the date you place your order, and shipping costs and payment fees are recognized before confirming the purchase.

All transfers conducted through swanbeauty.ca are handled and transacted through third-party dedicated gateways to guarantee your protection. Card information is not stored, and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction, as they are responsible for the transactions made.

Local Taxes

Depending on your region and local customs duties, local charges (sales tax, customs duty) may occur. These charges are at the customer's own expense.

Cookies

swanbeauty.ca uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website identify and track the visitor. Cookies do no harm to your computer, consist only of text, cannot contain viruses, and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies." When you visit the website, our web server assigns your browser a unique identifier string to avoid confusing you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use swanbeauty.ca without trouble, you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On swanbeauty.ca, we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Additional Information

swanbeauty.ca reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase, and product offerings, without prior notice.If IfrodIf is sold out, swanbeauty.ca has the right to cancel the order and refund any amount paid in the best way. swanbeauty.ca shall also notify the customer of equivalent replacement products if available.

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